Frequently Asked Questions
Everything you need to know about your Phitku beauty journey.
Are Phitku products safe for sensitive skin?
Yes, our products are formulated with high-quality, dermatologically tested ingredients designed to be gentle yet effective for all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it is in its original packaging.
Does Phitku test on animals?
Absolutely not. Phitku is a 100% cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.